Returns & Exchanges

At Alkaram, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a seamless return and exchange process within 14 days of delivery.

Return Process

• 1.
  Initiate Request

  Log in to your account or visit our 'Track Order' page to select the items you wish to return and provide a reason for the request.

• 2.
  Prepare Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the original invoice is included inside the parcel.

• 3.
  Schedule Pickup

  Once your request is authorized, our courier partner will contact you to collect the package from your doorstep at a convenient time.

• 4.
  Quality Check & Refund

  After our team inspects the returned items for quality compliance, your refund or exchange will be processed within 7 to 10 business days.